Dr. Donna Krummen and her staff are committed to customer service and value. If you are seeking a particular product, service or affiliation, please call us at 513-985-0850.

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Dr. Donna Krummen Plastic and Reconstructive Surgery, Copyright © 2010, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of gathering information, shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Credit Cards

We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

Shipping Policy

Shipping Time -- Most orders received before 5:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 5:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday. Orders will be shipped via USPS Priority Mail. We cannot guarantee when an order will arrive. 

Skin Care Product Returns

As part of our commitment to customer service, Dr.Krummen offers a fair return policy. If you are dissatisfied with any product purchased through our site, you may return the item(s) for an exchange or refund within 30 days of receiving the order. All returns must be received within 30 days in order to receive a full refund. 

If returning an item(s), you must include all parts, pieces and product packaging in order to be eligible for a refund.

Ship returned items to:

Dr. Donna Krummen Plastic and Reconstructive Surgery

8211 Cornell Road, Suite 520

Cincinnati, Ohio  45249

Disclaimers

The information provided by this web site is intended solely for educational purposes. The information is not to be used for medical diagnostic purposes and is not intended to serve as a recommendation for treatment and/or management of any medical/surgical condition. Most of all, this information should not be used in place of a consultation with Dr. Krummen or other qualified health provider. 

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site.

Privacy and Security

Dr. Krummen is committed to protecting the privacy of our customers and visitors. Personal information received by this web site is not shared or sold.

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the skin care store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site’s privacy policy. Dr. Krummen is not responsible for the actions of third parties.